At Detroit Girl Friday, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

When you interact with our website or inquire about our services, we may collect:

• Contact information (name, email address, phone number)
• Business information (company name, industry, revenue details)
• Financial information related to your bookkeeping needs
• Communication preferences and inquiry details
• Information you provide through forms and questionnaires

We use your information solely for the purpose of providing bookkeeping and accounting services to you. Specifically:

• To respond to your inquiries and service requests
• To provide bookkeeping, accounting, and financial services
• To communicate with you about your account and services
• To improve our services and customer experience
• To comply with legal and regulatory requirements

We do not share your personal or financial information with anyone, except in the following limited circumstances:

• Service Providers: We may share information with trusted service providers (such as accounting software platforms) that help us deliver our services to you. These providers are contractually obligated to protect your information.
• Your CPA or Tax Preparer: With your explicit consent, we may share relevant financial information with your CPA or tax professional.
• Legal Requirements: We may disclose information if required by law, subpoena, or court order.
• Business Transfers: In the unlikely event of a merger or acquisition, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your information:

• Secure, encrypted data transmission (SSL/TLS)
• Password-protected and encrypted data storage
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of any communications (though we only send service-related communications)
• Withdraw consent for data processing where applicable

Cookies & Website Analytics

Our website uses basic cookies and analytics (Google Analytics) to understand how visitors use our site and to improve user experience. This information is used solely for website improvement and is not tied to your personal identity or used for marketing purposes. You can disable cookies in your browser settings.

Data Retention

We retain your information for as long as necessary to provide services to you and to comply with legal, accounting, and regulatory requirements. When you are no longer a client, we securely archive or delete your information in accordance with professional standards and legal obligations.

SMS Communications

If you opt in to receive SMS messages from us, the following terms apply:

• Message Types: We may send service-related messages, appointment reminders, and important account notifications via SMS.
• Message Frequency: Message frequency varies based on your account activity and service needs.
• Rates: Message and data rates may apply based on your mobile carrier's plan.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.